Leadership in emergency medicine Good nurse to patient ratios is very important to good patient care and allowing those little moments where you can spend some extra time making sure the patient feels cared for.  Management doesn’t always equal good leadership.  Part of being a good leader is being the calming presence in a chaotic scene or situation. Walk, don’t run. Be mindful. You can be freaking out internally but externally you must show confidence and calmness.  Sarah tells a story about going the extra mile to simply get a patient a coke. Sometimes these small things that we overlook make a huge difference to the patient and pay huge dividends to you personally.  It doesn’t take hardly any effort to go above and beyond. Casey talks about a patient that he went the extra mile for and how it completely changed the patients’ affect from mean and grumpy to much happier and gracious with the staff. He remembers that case from 30 years ago because it made such a difference to him and made the job worthwhile. This job is about service for others. If you don’t want to serve, you are in the wrong job. A big risk with going zero to hero is you may have done a lot of work to find you don’t like the career.  You must be willing to teach and be taught in this field. Burnout can really be decreased when we take short moments to make a patient feel cared for and listened to. We need to make patients feel heard and treat them like human beings. Casey tells another cool story about a stroke patient with resolved symptoms after he was able to deliver fast treatment. If you want to work on your nutrition, increase your energy, improve your physical and mental health, I highly recommend 1st Phorm. Check them out here so they know I sent you. 1st Phorm | The Foundation of High Performance Nutrition Everything you hear today from myself and my guests is opinion only and doesn’t represent any organizations or companies that any of us are affiliated with. The stories you hear have been modified to protect patient privacy and any resemblance to real individuals is coincidental. This is for educational and entertainment purposes only and should not be taken as medical advice nor used to diagnose any medical or healthcare conditions.   Support the show