In this episode, I talk with Layla Selick, Senior Director of Professional Services at Productboard role of tools within our product organizations and how they fit into the changing and evolving maturity of that team. Productboard is the leading customer-centric management platform, helping product teams to deliver the right products to market faster with over 5500+ customers. Layla has built a team of professionals that provide deep expertise and engagement with organizations making a transformation within their product teams. Prior to Productboard, Layla was a Customer Success leader at Hootsuite and has held roles in the media and entertainment industry. She holds two business degrees, including an MBA in New York University where she specialized in Media, Entertainment & Technology. --- Send in a voice message: https://anchor.fm/product-ops-people/message