Product Thinking
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In this Dear Melissa segment, Melissa answers subscribers’ questions about product management in software vs hardware, SaaS vs e-commerce, and within the governmental sector. She covers the differences in product strategy, things all of these product jobs will have in common, how to figure out...
Published 05/18/22
Melissa Perri welcomes Paul Adams, Chief Product Officer at Intercom, to this episode of the Product Thinking Podcast. At Intercom since the days when they only had only 13 employees, Paul has helped shape the Product department from the ground up. Paul joins Melissa to talk through his approach...
Published 05/11/22
In this Dear Melissa segment, Melissa answers subscribers’ questions about when research is stale and needs to be revalidated, when and why to schedule frequent customer interviews, and understanding product success when conducting product trials. Q: Do you have any tips for identifying when...
Published 05/04/22