In today’s ever-evolving project environment, project professionals need to be flex-ready problem solvers. But how do they learn to choose the right ways of working—or know when to anticipate the need to adapt to change? Guests discuss how they empower project professionals at their organizations to become strategic decision makers—whether it means tailoring ways of working to fit projects and teams or implementing new tech tools. Key themes [02:19] Updating CDW’s PMO for greater collaboration, knowledge sharing and upskilling among project professionals  [05:34] How continuous learning encourages greater autonomy  [08:21] Empowering project professionals with clear guidelines, expectations and ownership of initiatives  [13:13] Delegation and trust: Two must-haves for empowering project and program managers  [14:52] How Airbus’ engineering PMO focuses on tailored, empathetic project support [17:42] Why empowerment leads to better engagement and project outcomes [19:56] What you need to know to choose the right ways of working for your team [21:46] How PMO leaders can encourage teams to embrace unknowns in new tech or ways of working