There's a word for most everything, and often the choice of one or the other can lead to considerable head scratching. Here's hoping this Podcast helps those who are trying to decipher the differences between policies and directives, procedures and processes and a host of other close relations!

This is a live demonstration, presented on October 20, at the ASQ Quality Audit Division Conference in Rno, Nevada. The podcast itself is a basic overview of podcasting and how it's done.