Ralph and our resident constitutional scholar, Bruce Fein, discuss how they compiled letters they sent to various government officials and representatives that have gone unanswered into a book titled “The Incommunicados” and how this unresponsiveness violates our First Amendment right to petition our government for redress of grievances. Then Washington Post opinion columnist, Helaine Olen, highlights the corporate equivalent, how hard it is to reach a human being for customer service and how all of this plays into the free-floating anger and general unrest of an American population that feels unheard. Bruce Fein is a Constitutional scholar and an expert on international law.  Mr. Fein was Associate Deputy Attorney General under Ronald Reagan and he is the author of Constitutional Peril: The Life and Death Struggle for Our Constitution and Democracy, and American Empire: Before the Fall. Today, I couldn’t have gotten through to members of the Senate or House on the auto safety issue. We couldn’t have gotten through for them to even consider (much less pass) the auto safety legislation that they did in 1966. Because I could get on the line and even if I couldn’t get a member, I could call and get the chief of staff or get the legislative director in order to have access. I could go down to Capitol Hill and get the hearings, get the media attention, and get the law to save millions of lives. So, this is serious. It isn’t just a matter of literary courtesy here. Ralph Nader What we have in the right to petition for the redress of grievances is an effort to prevent a repeat of the deaf ear that King George was turning to the grievances of the colonists. And the right to petition implies a corollary obligation to respond… That’s the heart of what democratic discourse is about. Part of what holding government officials accountable is about— requiring them to explain their decisions. They don’t have to agree with us, but they can’t just ignore us and treat us as though we’re not human beings. Bruce Fein Helaine Olen is an expert on money and society, and an award-winning columnist for the Washington Post. Her work has appeared in Slate, the Nation, the New York Times, the Atlantic, and many other publications, and she serves on the advisory board of the Economic Hardship Reporting Project. She is co-author of The Index Card: Why Personal Finance Doesn’t Have to Be Complicated and the author of Pound Foolish: Exposing the Dark Side of the Personal Finance Industry. This is part of why Americans are so angry. Is our lives as consumers. In the United States we often confuse our consumer lives with being a citizen. We think if the phone line isn’t working if the airline isn’t working, if we can’t get through to the doctor’s office, there’s something wrong with the state of the country. And every time one of these interactions deteriorates, there’s this sense of ‘things don’t work,’ which I think is pervasive in the United States… and I think it translates into this free-floating anger that then gets turned around and leveled at random people at the government, fill in the blank.” Helaine Olen There’s this dominant narrative out there right now that American consumers are becoming greedy and grasping and they’re abusing the help— which happens, I don’t want to say every consumer is a perfect citizen by a long shot— but I think it is partly a response to the fact that people are often treated very very badly. And there’s really no one to complain to that will actually do anything about this. Helaine Olen In Case You Haven’t Heard with Francesco DeSantis 1. The Screen Actors Guild, SAG-AFTRA, has joined the Writers Guild in going on strike following the collapse of negotiations with the studios. This new strike covers 160,000 actors and coming as it does amid the writers strike, will effectively shut down Hollywood production for the foreseeable future. In a widely shared vi