A massive thank you to Phil Clarke, Head of H&S at Care UK, who joins us on the podcast this week. Phil and James discuss fire safety in the care sector and the unique challenges that come with it, incident investigations and the challenges in making changes, the importance of community, building trust in your people, your systems and your buildings, competence vs confidence, and to educate or to train - that is the question! They also dive in to a question put forward by one of our amazing listeners. Enjoy...