Graeme Keirstead and Barbara Holtry discuss the unique role that public members serve on regulatory boards and councils.  They talk about why it's important to include public members and how their role differs from professional members. They offer ideas for ensuring diversity on boards and recruiting qualified members. They also discuss ways in which regulatory staff can assist public members in feeling prepared for their role and able to make an effective and needed contribution. Transcript: html (https://www.clearhq.org/page-1860690) or PDF (http://clearweb.drivehq.com/podcast_transcripts/ CLEAR_podcast_episode35_Public_Members_ 111720_transcript.pdf)