Line Dempsey, chair of CLEAR's National Certified Investigator Training committee, talks with longtime NCIT instructors Mike Ferjak and Amigo Wade to share insights from their vast experience as investigators. The take-away: preparation is the key to success in investigations. Mike, Line, and Amigo share their stories from experience about the importance of being properly prepared and maintaining credibility. They stress the importance of knowing what tools are in your investigator tool box and knowing when to use them. Transcript: html (https://www.clearhq.org/page-1860720) or PDF (http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode45_Investigator_Insights_ 091421_transcript.pdf)