We have an fantastic episode for you featuring the virtual launch event for Steve's brand-new book, Leaders Leap, recorded Monday April 22nd. Steve is joined by a panel of extraordinary guests, all of whom are leaders in their respective fields. We have the privilege of hosting best-selling author and friend Seth Godin, Bridget Brennan, acknowledged as the leading authority on the world's most powerful consumer market: women. Sally Elliott, the co-leader of Spencer Stuart's global Retail...

Joining us for the second of three episodes recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is Melanie Brown Vice President of Orange Apron Media and Monetization for The Home Depot. In a special two segment interview Melanie unpacks The Home Depot's retail media journey, highlighting the company's unique approach, which recently culminated in a doubling down and re-branding of its efforts. We've had analysts and consultants on to explore the...

Joining us for the first of several episodes recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is leading retail influencer and LinkedIn "Top Voice" David J. Katz, EVP & CMO, Randa Apparel & Accessories, one of the world’s leading fashion clothing and accessories companies, spanning 11 countries, with a portfolio of 35 owned and licensed brands, including Calvin Klein, Levi’s, Columbia Sportswear, Dickies, Tommy Hilfiger.

This week we preview the NRF Big Show APAC debuting this June in Singapore, with two very special guests:  Ngai Yuen Low, Group Chief Merchandise And Marketing Officer at AEON Co Malaysia live from Kuala Lumpur, and Ryf Quail, Compexosium's Managing Director live from Sydney, Australia. We start by delving into Yuen's incredible and diverse experience in the region, getting her thoughts on what makes her company so remarkable, before we explore her leadership style. Then Ryf gives us his...

Joining us for our first episode recorded at last week's Shoptalk is Craig Brommers, Chief Marketing Officer at American Eagle Outfitters. We took the stage in front of a live audience for our inaugural voyage on Shoptalk TV to hear Craig's wisdom on a wide variety of topics including: the keys to their AEO's recent performance, how to understand the Gen Z customer, the role of digital in driving physical store performance, how sustainability does or doesn't affect consumer choice, and a...

Our guest this week is Michael Ward, CEO of Harrod's.  Harrod's is truly among the most iconic and remarkable retailers in the world, and Michael gives us a glimpse inside what makes the brand and store so special. He also shares details about how they provide exceptional levels of customer service, the best of the best products, and how they stay on the leading edge of innovation. We also learn about their new members club in Shanghai, and get a glimpse into his upcoming talk at the World...

This week we explore some of the content from Steve's forthcoming book Leaders Leap: Transforming Your Company at the Speed of Disruption, which is now available for pre-order at book retailers worldwide. In particular, we go deep on a strategy of being "Special, Not Big" by significantly narrowing the aim of the customers you serve to be more intensely relevant and more highly differentiated. Finding your passionate core is about discovering those customers that sit at the heart of your...

Our guest this week is Andrea Dorigo Head of Global Retail for Adidas. Andrea shares many strategic leadership lessons gleaned from his  incredibly deep and diverse experience working across a spectrum of international brands. Now he leads a network of more than 2,000 stores for one of the world's most iconic vertically integrated brands. We get to learn his thoughts on how to best strengthen overall brand equity while driving operational efficiency and extending product reach. He also...

This week we're reprising our November 2022 interview with Hal Lawton, President & CEO of Tractor Supply Co, a truly remarkable retailer that has delivered some of the strongest results of any brand during the past five years.  But first we preview our Shoptalk plans before diving into our hot-takes on the week in retail news, including what NVDIA's massive valuation growth might mean for retail, Walmart's blockbuster quarter, and yet another private brand launch from Target. Then we...

Our guest this week is Beth Ann Kaminkow, Global CEO, VMLY&R who joins us to talk about the ever changing landscape of retail and consumer branding, customer engagement, and loyalty. In particular with dip into what defines high performance retail and the emerging world of "creative commerce."  We also get a sneak preview of her upcoming session at the World Retail Congress in Paris.

Joining us for a deep dive on creating remarkable brand stories and driving powerful customer engagement are two industry veterans who will also be gracing the stage at next month's Shoptalk event in Las Vegas. Christiane Pendarvis, co-CEO of Pattern Beauty, Tracee Ellis Ross's hair care brand, and Andrea Moore, Chief Digital Officer of NEST New York, the fast growing fragrance brand deliver s a master class on the changing consumer landscape, evolving customer journeys, and what brands must...

Our guest this week is Jane Ewing, SVP, Sustainability at Walmart* recorded live at last month's NRF "Big Show." In a wide-ranging interview we discuss how Walmart is putting people and planet at the heart of all of its decisions. We explore Walmart's sustainability journey and go into details on their key initiatives, the challenges they need to overcome, and how to get everyone on the same mission despite the complexity of different functions and a vast global footprint. * Since our...

Once again it's time for Steve's annual retail predictions--and this list doesn't just go to eleven it goes to thirteen! Steve's provocative prognostications include "the bifurcation of just about everything," the culling of the unicorn herd, thoughts on the future of Neiman Marcus, Saks, and Nordstrom, along with a possible AI themed action movie, the outlook for sustainability, retailers stepping up their health services offerings, and a whole lot more.

Angela Clark, Patagonia's VP of Digital--and one of retail's most celebrated and experienced e-commerce leaders--joins us to discuss driving digital transformation and how purpose is integral to Patagonia's strategy. She drops a ton of wisdom gleaned from her roles at multiple brands on the leading edge of the digital commerce evolution. In particular, we look at how Patagonia is building on its remarkable success to both build its direct-to-consumer capabilities and continuing to be a leader...

We have a special bonus episode for you today; hot on the heels of the NRF Big Show, we reached out to two Retail Experts who graced the stage in New York, all the way from the U.K. and Brazil to get a more global take on the significant trends and the year in retail ahead, from London, Kate Ancketill, Founder, CEO and chief story-teller at GDR Creative Intelligence, and from São Paulo, Alberto Serrentino, Founder, advisor, board member, speaker and author, Varese Retail.

We're back with Season 8 and kick it off with one of the industry's leading thought leaders--Carrie Tharp, VP Strategic Industries at Google Cloud. With her past experience in senior leadership at Fossil Group, Neiman Marcus, and Travelocity, and current board roles at the National Retail Federation, Vera Bradley, and Rue Gilt Groupe, Carrie brings tremendous perspective on where retail is headed and the challenges and opportunities brands face.

Did you know that 2024 is a leap year? Are you prepared to make the leaps you must to win the epic battle between being remarkable or risking irrelevance as the pace of change accelerates, as the bar for performance gets raised higher and higher? As increasingly Fortune favors the bold, are you ready to leap ahead of the competition? Season Eight of the Remarkable Retail podcast, presented by Celonis, launches on January 16. And we can't wait for you to join us!

We mark the close of our seventh season with a return visit from Ira Kalish, Deloitte's Chief Global economist, who helps us look back at how 2023 unfolded and gives us a glimpse into the macro-economic outlook for the year ahead. In a wide ranging conversation we delve into the possibility for a soft-landing, when we might start to see interest cuts, and the overall prospects for important global economies. We also discuss prospects for a thawing in the housing market, the potential looming...

As we reach the penultimate episode of Season 7, it's time to grade Steve on his annual predictions. In the second installment of a two-part episode, Michael takes out his virtual chalkboard to assess the final batch of Steve's prognostications, which include a year of trading down, a tale of two cities when it comes to retailer balance sheets, and a whole lot more. We also do a reality check on his long-shot guesses about Nike, Whole Foods, and a potential tie-up between JC Penney and Kohl's.

We're all about accountability on the Remarkable Retail podcast, so as we get close to wrapping up Season 7, it's time to grade Steve on his annual predictions. In part one of a two-part episode, Michael takes out his virtual chalkboard as we assess the first batch of Steve's prognostications on a disrupter reset, whether retail media networks are more hype than hope, what to make of an accelerating pace of C-suite changes, and a whole lot more.

This episode we welcome Nick Molnar, co-founder of AfterPay, the pioneering buy now pay later (BNPL) company acquired by Block (formerly Square) in 2021. At a time when BNPL is capturing headlines due to its rapid growth this holiday season, we engage in a wide-ranging conversation with one the sector's pioneering leaders.

This episode we welcome Michael Affronti, the SVP & General Manager of the Commerce Cloud business at Salesforce for a fascinating look at the rapidly evolving world of generative AI. In an expansive, yet highly practical, discussion Michael helps us separate the hope from the hype and "chalks the field" on the most important applications to automate mundane tasks or enhance the customer experience. We also go deep on where retailers are already gaining traction and where they need to...

Welcome to a special encore episode featuring Michelle Poole, President of Crocs.  We dig into the remarkable growth story behind the increasingly iconic footwear company. We address head-on the polarizing (or is it fundamentally under-estimated?) nature of the brand and how Michelle has turned that to advantage.

We welcome Brendan Witcher, Forrestor's VP & Principal Analyst back to the pod to get his always insightful and provocative perspectives on retailer's priorities for 2024. He helps us separate the real from the imagined with a preview of his upcoming report on where retailers are placing their bets for the future.