In the third of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Javier Figar, Chief Retail Officer for Tendam. Tendam is a Spanish fashion retailer, with presence in 79 countries and a total of 2,056 points of sale. Javier helps us understand what makes Tendam unique and how their portfolio has grown through a mix of organic growth and acquisitions. He also shares his valuable leadership insights gleaned from his diverse background and having...

In the second of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio we mix up our format with two shorter interviews. First up is Lars-Johan Jarnheimer, Chairman of INGKA Holding B.V., the holding company that controls the majority of IKEA stores worldwide. He shares about how leading with purpose and kindness is essential to the IKEA culture and its decades long record of remarkable success. Then Sarah Engel, President of January Digital, joins us fresh off the...

In the first of several episodes brought to you by Bambuser and recorded at Shoptalk Europe, we did our first full episode in front of a live audience. Our topic may at first seem counter-intuitive given the dramatic and continuing growth of e-commerce. But in a world where the role of brick-and-mortar locations has evolved significantly and shopping journeys are often split between jobs and joys, errands and experiences, it's never been more important to be sure that brands' physical store...

Our special guest this week is James Reinhart the pioneering CEO of ThredUp, the fast-growing online consignment and thrift store. We learn about James' fascinating journey from teacher to entrepreneur and how his passion drives one of the most successful purpose-driven retail brands. We go deep on the drivers of the re-commerce market, how ThredUp differentiates itself, and the implications of a shift from hyper-growth to more sustainable profitability. We also unpack ThredUp's insight...

Azita Martin, Vice President and GM of AI for Retail, CPG and QSR at NVIDIA is our very special guest. She joins us to discuss the ways AI is beginning to transform the retail landscape, and how NVIDIA is helping accelerate retailers' journeys. We start off by discussing how NVIDIA has grown to become the third most valuable company in the world, before focusing in on how they leverage their hardware and software solutions to power retail innovation. We dig into where GenAI is gaining the...

This week's guest is Chris Riccobono, CEO & Founder of disruptive retail brand UNTUCKit. UNTUCKit was one of the first digitally-native brands to embrace brick-and-mortar as critical to it's long-term success. Chris takes us through the trade-offs between online, wholesale, and own store strategies and how his brand successfully navigated the COVID crisis. He also shares the power of a big, simple idea well executed and outlines how he plans to take UNTUCKit to the next level through...

Our guest this week is Nancy King, until recently SVP, Product Engineering at Target whose interview from 2022 we are reprising. This episode provides a deep-dive, insider's perspective on how Target has embraced the blur of modern retail and put their stores at the center of the guest experience. We get a fascinating behind the scenes look at how the application of agile methodology, combined with digital technology and a willingness to experiment aggressively, has driven break-through...

Joining us for our final episode recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is deeply experienced retail executive and current CEO of Brooklinen, Billy May. In a wide-ranging discussion of the evolution of DTC, e-commerce and harmonized retail, Billy lays out the essentials to building and growing remarkable retail brands gleaned from his decades long career in senior roles at J. Crew, Abercrombie & Fitch, Sur la Table, and more. It's a...

We have an fantastic episode for you featuring the virtual launch event for Steve's brand-new book, Leaders Leap, recorded Monday April 22nd. Steve is joined by a panel of extraordinary guests, all of whom are leaders in their respective fields. We have the privilege of hosting best-selling author and friend Seth Godin, Bridget Brennan, acknowledged as the leading authority on the world's most powerful consumer market: women. Sally Elliott, the co-leader of Spencer Stuart's global Retail...

Joining us for the second of three episodes recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is Melanie Brown Vice President of Orange Apron Media and Monetization for The Home Depot. In a special two segment interview Melanie unpacks The Home Depot's retail media journey, highlighting the company's unique approach, which recently culminated in a doubling down and re-branding of its efforts. We've had analysts and consultants on to explore the...

Joining us for the first of several episodes recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is leading retail influencer and LinkedIn "Top Voice" David J. Katz, EVP & CMO, Randa Apparel & Accessories, one of the world’s leading fashion clothing and accessories companies, spanning 11 countries, with a portfolio of 35 owned and licensed brands, including Calvin Klein, Levi’s, Columbia Sportswear, Dickies, Tommy Hilfiger.

This week we preview the NRF Big Show APAC debuting this June in Singapore, with two very special guests:  Ngai Yuen Low, Group Chief Merchandise And Marketing Officer at AEON Co Malaysia live from Kuala Lumpur, and Ryf Quail, Compexosium's Managing Director live from Sydney, Australia. We start by delving into Yuen's incredible and diverse experience in the region, getting her thoughts on what makes her company so remarkable, before we explore her leadership style. Then Ryf gives us his...

Joining us for our first episode recorded at last week's Shoptalk is Craig Brommers, Chief Marketing Officer at American Eagle Outfitters. We took the stage in front of a live audience for our inaugural voyage on Shoptalk TV to hear Craig's wisdom on a wide variety of topics including: the keys to their AEO's recent performance, how to understand the Gen Z customer, the role of digital in driving physical store performance, how sustainability does or doesn't affect consumer choice, and a...

Our guest this week is Michael Ward, CEO of Harrod's.  Harrod's is truly among the most iconic and remarkable retailers in the world, and Michael gives us a glimpse inside what makes the brand and store so special. He also shares details about how they provide exceptional levels of customer service, the best of the best products, and how they stay on the leading edge of innovation. We also learn about their new members club in Shanghai, and get a glimpse into his upcoming talk at the World...

This week we explore some of the content from Steve's forthcoming book Leaders Leap: Transforming Your Company at the Speed of Disruption, which is now available for pre-order at book retailers worldwide. In particular, we go deep on a strategy of being "Special, Not Big" by significantly narrowing the aim of the customers you serve to be more intensely relevant and more highly differentiated. Finding your passionate core is about discovering those customers that sit at the heart of your...

Our guest this week is Andrea Dorigo Head of Global Retail for Adidas. Andrea shares many strategic leadership lessons gleaned from his  incredibly deep and diverse experience working across a spectrum of international brands. Now he leads a network of more than 2,000 stores for one of the world's most iconic vertically integrated brands. We get to learn his thoughts on how to best strengthen overall brand equity while driving operational efficiency and extending product reach. He also...

This week we're reprising our November 2022 interview with Hal Lawton, President & CEO of Tractor Supply Co, a truly remarkable retailer that has delivered some of the strongest results of any brand during the past five years.  But first we preview our Shoptalk plans before diving into our hot-takes on the week in retail news, including what NVDIA's massive valuation growth might mean for retail, Walmart's blockbuster quarter, and yet another private brand launch from Target. Then we...

Our guest this week is Beth Ann Kaminkow, Global CEO, VMLY&R who joins us to talk about the ever changing landscape of retail and consumer branding, customer engagement, and loyalty. In particular with dip into what defines high performance retail and the emerging world of "creative commerce."  We also get a sneak preview of her upcoming session at the World Retail Congress in Paris.

Joining us for a deep dive on creating remarkable brand stories and driving powerful customer engagement are two industry veterans who will also be gracing the stage at next month's Shoptalk event in Las Vegas. Christiane Pendarvis, co-CEO of Pattern Beauty, Tracee Ellis Ross's hair care brand, and Andrea Moore, Chief Digital Officer of NEST New York, the fast growing fragrance brand deliver s a master class on the changing consumer landscape, evolving customer journeys, and what brands must...

Our guest this week is Jane Ewing, SVP, Sustainability at Walmart* recorded live at last month's NRF "Big Show." In a wide-ranging interview we discuss how Walmart is putting people and planet at the heart of all of its decisions. We explore Walmart's sustainability journey and go into details on their key initiatives, the challenges they need to overcome, and how to get everyone on the same mission despite the complexity of different functions and a vast global footprint. * Since our...

Once again it's time for Steve's annual retail predictions--and this list doesn't just go to eleven it goes to thirteen! Steve's provocative prognostications include "the bifurcation of just about everything," the culling of the unicorn herd, thoughts on the future of Neiman Marcus, Saks, and Nordstrom, along with a possible AI themed action movie, the outlook for sustainability, retailers stepping up their health services offerings, and a whole lot more.

Angela Clark, Patagonia's VP of Digital--and one of retail's most celebrated and experienced e-commerce leaders--joins us to discuss driving digital transformation and how purpose is integral to Patagonia's strategy. She drops a ton of wisdom gleaned from her roles at multiple brands on the leading edge of the digital commerce evolution. In particular, we look at how Patagonia is building on its remarkable success to both build its direct-to-consumer capabilities and continuing to be a leader...

We have a special bonus episode for you today; hot on the heels of the NRF Big Show, we reached out to two Retail Experts who graced the stage in New York, all the way from the U.K. and Brazil to get a more global take on the significant trends and the year in retail ahead, from London, Kate Ancketill, Founder, CEO and chief story-teller at GDR Creative Intelligence, and from São Paulo, Alberto Serrentino, Founder, advisor, board member, speaker and author, Varese Retail.

We're back with Season 8 and kick it off with one of the industry's leading thought leaders--Carrie Tharp, VP Strategic Industries at Google Cloud. With her past experience in senior leadership at Fossil Group, Neiman Marcus, and Travelocity, and current board roles at the National Retail Federation, Vera Bradley, and Rue Gilt Groupe, Carrie brings tremendous perspective on where retail is headed and the challenges and opportunities brands face.

Did you know that 2024 is a leap year? Are you prepared to make the leaps you must to win the epic battle between being remarkable or risking irrelevance as the pace of change accelerates, as the bar for performance gets raised higher and higher? As increasingly Fortune favors the bold, are you ready to leap ahead of the competition? Season Eight of the Remarkable Retail podcast, presented by Celonis, launches on January 16. And we can't wait for you to join us!