Soliciting feedback from customers is often a daunting task. But Zack Oates and Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results. Listen to this interview to learn how to get feedback from guests in real time, creating brand loyalty through relationships, and digital storytelling that connects. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc