#122 - INTERVIEW: Navigating the Staffing Crisis with Restaurant Consultant, Ken McGarrie ***** This week's episode is brought to you by: SEVENROOMS With a full suite of products including reservation, waitlist and table management, online ordering, review aggregation, and marketing automation, SevenRooms is the perfect choice for helping you gain a 360-degree view of your guests across both on- and off-premise. Book a demo with SevenRooms today and receive an Amazon gift card for $50. Simply send an e-mail to [email protected] with "Restaurant Strategy" in the subject line. ***** Ken McGarrie is a Chicago-based restaurant consultant as well as the author of the brand new book, "The Surprise Restaurant Manager." In this interview we talk about the staffing crisis, and how employers can combat the situation. We talk structure, procedures, and development tactics to build a loyal work force.  Ken is hilarious and charming, and an all around smart guy. Glad to know him, and even more excited to introduce him to all of you!  IMPORTANT LINKS: KORGEN HOSPITALITY - https://korgenhospitality.com The Surprise Restaurant Manager (Amazon for 99 cents) - https://www.amazon.com/Surprise-Restaurant-Manager-Ken-McGarrie-ebook/dp/B093P5GGBV/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=1625858274&sr=8-1 The Surprise Restaurant Manager (The Strand paperback for $14.99) - https://www.strandbooks.com/product/9781736282304?title=the_surprise_restaurant_manager   *****Interested in a FREE 60-minute coaching call? E-mail me directly at [email protected] *****Come join the community on Patreon where a monthly contribution will give you access to a bunch of different perks and benefits like monthly Q&A sessions, podcast swag, and one-on-one coachings with me. SUPPORT US: https://www.patreon.com/restaurantstrategy