“In the first 100 days in most organizations, employees feel overwhelmed. They feel unconnected. They feel unseen, unheard, unappreciated … I think lots of times leaders will say, well, it will be better if we're all back in the office. Why? What proof do you have? What data do you have? Because as we look anecdotally at anecdata or we look systemically or statistically at research data, it seems to indicate that the great majority of employees are happier working remotely than want to work in the office, and that pretty much cuts across all industries.” S02E04 of the Rethink Culture podcast shines the spotlight on Joey Coleman, a professional speaker and author who teaches people how to keep their employees and customers. He's the author of the book “Never Lose an Employee Again.” In addition to being an avid reader and Lego builder, he is a daring adventurer who has sailed around the globe, raced along the Great Wall of China, and visited every continent. Joey's passion for employee retention is fuelled by his diverse career experiences, including working for the government, the CIA, various law firms, and in academia. Joey believes that having a keen understanding of the human condition is crucial for success in business, leadership, and employee roles. The podcast is created by Rethink Culture. Our goal is to help 1 million businesses create healthier, happier cultures, through data. Visit rethinkculture.co to see how you can create a healthier culture at your company. Production, video, and audio editing by Evangelia Alexaki of Musicove Productions. Listen to this episode to find out: ·       What elements of a workplace encourage employees to stay on their job. ·       How remote work enhances employee engagement, productivity, and happiness, and can work as effectively as in-office.  ·       Why the first 100 days of an employee's onboarding into an organization are the most crucial. ·       Why the concept of Human Resource Management (HR) needs to change away from the term that considers people as resources. ·       What qualities make Sir Richard Branson a role model for Joey, and what qualities define a servant leader. ·       The importance of values, and the importance, as well as challenge, of being driven by them in both work and personal level. ·       How Joey prefers to award prizes to his audience via email without overwhelming them with unsolicited messages. ·       Why leaders should be strategic about building personal bonds, and elevating individuals and teams within organizational structures. Further resources: ·       Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, by Joey Coleman: https://www.amazon.com/Never-Lose-Customer-Again-Lifelong/dp/0735220034  ·       Never Lose an Employee Again: The Simple Path to Remarkable Retention, by Joey Coleman: https://www.amazon.com/Never-Lose-Employee-Again-Remarkable/dp/059354238X  ·       Never Enough: When Achievement Culture Becomes Toxic-and What We Can Do About It, by Jennifer Breheny Wallace: https://www.amazon.com/Never-Enough-Achievement-Culture-Toxic/dp/0593191862 ·       A Gentleman in Moscow: A Novel, by Amor Towles: https://www.amazon.com/Gentleman-Moscow-Novel-Amor-Towles/dp/0670026190