In this episode of our 'Future of Journalism' podcast, we look at the values that drive a thriving membership model at an Argentinean news site We talk to one of Latin America's most senior journalists Chani Guyot whose news website RED/ACCIÓN runs a successful membership model that goes beyond being a revenue stream. We look at how the news outlet engages with members as part of its journalistic mission, and how listening closely to the needs of their audience is a step towards building trust and empathy and bridging polarisation in society. Find a full transcript and more information on our website: https://reutersinstitute.politics.ox.ac.uk/risj-review?review_types=14&filtered=Filter Guest: Chani Guyot is the CEO and Publisher of Argentinean news site RED/ACCIÓN. He is former Editor-in-Chief of La Nación, one of the country's biggest newspapers. Host: Federica Cherubini is the Head of Leadership Programmes at the Reuters Institute.