Ryan is the Founder and CEO of Sprig, a user experience measurement tool suite used by top companies such as Paypal, Coinbase, Figma, and Peloton. Since founding the company in 2019, Sprig has raised $90M, achieving a valuation of $330M. He has a proven track record in scaling SaaS startups like Weebly (acquired by Square) and Vurb (acquired by Snapchat). In this episode we cover: 00:00 - Intro01:27 - Journey from Entrepreneurship to SaaS Acquisitions07:56 - Getting Innovations Insights from Users12:33 - What Most People Miss When Analysing NPS Services16:37 - Key Skills for Founders in Hyper Growth Stage20:52 - Predictable Motion on GTM Strategy22:05 - Utilizing Mixed Methods Research for Sprig's Evolution28:23 - Strategies for Incorporating AI into Sprig's Products32:29 - Ryan's Favorite Activity To Get Into a Flow State34:45 - Ryan's Piece Of Advice For His Younger Self38:09 - Ryan's Biggest Challenges at Sprig39:36 - Instrumental Resources For Ryan's Success41:21 - What Does Success Mean for Ryan Today45:40 - Get In Touch With Ryan Get In Touch With Ryan: Ryan's Twitter Sprig Website Mentions: Snapchat Weebly Vurb Jason Lemkin PLGeek Books: Good to Great by Jim Collins BE 2.0 by Jim Collins Tag Us & Follow: Facebook LinkedIn Instagram More About Akeel: Twitter LinkedIn More SaaS Podcast Episodes SaaS Consulting Services How To Value Your SaaS Company