Ken Jacobs, PCC, CPC, ELI-MP, a certified coach and experienced consultant and trainer, is the principal of Jacobs Consulting & Executive Coaching. For nearly 15 years, he has helped agency owners and CEOs, leaders, senior executives and managers in the public relations, communications, advertising, and marketing fields achieve and surpass their goals by becoming more inspired, inspiring, and effective leaders. His firm has helped communications agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications and leadership skills.