This week Caitlin is joined by Scamspondant , resident Magician, and friend of the pod, Kevin Smith! Kevin shares his experience as a salesperson at a noted cell phone provider store, and all the cons involved. They discuss how a sales team is trained to lead the shopper into certain purchases and the emotional connection that gives each sales pitch an “X-Factor!” YUCK.  It’s interesting, it’s creepy, and it is probably going to save you a lot of money next time you need an upgrade.  Plus Kevin explains the easiest way to create a password that might be the most un-hackable option.  And guys here’s a Hot Tip: If you start talking to a salesperson for over 45 minutes you might end up marrying them! Thank you for listening and Happy Holidays! If you want to hear more episodes we have two special Patreon episodes out this month if you are interested in becoming a ScamWow Patreon!  RESOURCES: https://www.wired.com/story/how-to-call-customer-service/ https://bestlifeonline.com/how-to-reach-customer-service-rep/ https://www.popsci.com/customer-service-tips/ @caitybrodnick  @scamwowpodcast Scamwowpodcast.com DISCLAIMER: We are comedians and this is satire. C’mon Send us your scams! [email protected] Or call: 347-509-9414 Learn more about your ad choices. Visit megaphone.fm/adchoices