According to the Agency for Healthcare Research and Quality, five percent of the U.S. population accounts for half of the nation’s healthcare spending. They represent our most complex care challenges. To address the complex needs and circumstances for this five percent, it takes a village – a collaborative partnership of agencies, hospitals, shelters, law enforcement and more – who deeply understand what matters most to the individuals they serve. In this episode, Lauran Hardin, MSN, CNL, FNAP, FAAN, Senior Advisor at National Healthcare & Housing Advisors and Illumination Foundation shares the stories, proven solutions, and care models that are meaningfully improving the health and lives of our most complex community members. By inviting a broad range of community agencies to partner in collaboratively addressing and solving complex situations and care needs, the models reduce avoidable and unnecessary hospital visits, improve housing access, support behavioral health, and provide the deep satisfaction healthcare professionals experience when patients get the full range of health and human services they need for healthy, joyful, connected lives.