In this captivating episode, Jen is shining the spotlight on her right hand woman, her amazing Chief Operating Officer, Lauren.  Together, they talk about exploring the multi-faceted responsibilities that come with being a COO. They cover crucial aspects such as the art of hiring and firing, the value of constructive feedback, and generously share their own invaluable experiences. They also discuss the importance of fostering a work environment where every team member feels genuinely valued and appreciated. Jen and Lauren take a moment to delve into the remarkable journey of Lauren's career, offering listeners valuable insights into her professional growth. As well as, the serendipitous circumstances that brought them together, forming a dynamic and powerful partnership that continues to drive their organization forward.   Today we discuss:  Is it time for you to hire a COO?  Top things to look for in an executive hire. Key questions to ask when building a team. The importance of understanding your team dynamic. Communication and feedback is a critical tool in growing your business. Plus more!    How To Get Involved: Get ready to elevate your business game with Served Neat - the podcast that's all about taking your business to the next level! We serve up expert advice on sales, marketing, mindset, and business strategies to help you make six-figures and beyond. Your host, Jen Hartmann, is the mastermind behind Neat Marketing. She's a PR strategist, coach, and marketing expert who helps business owners and their brands grow, scale, and succeed. When Jen isn't busy leading her team, developing new strategies, or setting goals for her company, she can be found sipping on a glass of bourbon, exploring new places, and hanging out with her sweet pup, Bruin. So, pour yourself a glass of your favorite bourbon and get inspired! Tune in to Served Neat to gain insider knowledge and learn how to start and grow your business like a pro. With Served Neat, taking your business to the next level has never been more fun!   Looking for more?  Sign up for our weekly newsletter -  Neat Marketing Let's connect on Instagram - @neat_theagency Check out our blog If you’re ready to start using PR for your own business, book a call with us!