Many agency owners feel that they struggle to find the time needed to work on business development to grow their businesses. In this episode of the Small Agency Talk Show, Jody Sutter of The Sutter Company and Chip Griffin of SAGA discuss how to make effective use of your internal team as well as external resources to improve your ability to invest in sustainable growth. Jody also shares a quiz for agency owners that helps them understand better the kind of business development activities that they should consider to maximize effectiveness and improve the return on their investment of time and money. Chip and Jody offer up some practical tips, as well as some cautions about how mistakes that they commonly see agency owners make when they try to ramp up business development activity.