Ajay Chankramath⁠, Head of Platform Engineering at ⁠ThoughtWorks⁠, discusses measuring and improving developer experience through platform engineering. Platform engineering is the abstracted set of tools, principles, and techniques that make developers' lives easier and enable DevOps. It focuses on improving developer productivity and reducing friction in the software development process. The key to successful platform engineering is adopting a product management mindset and prioritizing capabilities based on their value. Platform engineering can benefit organizations of all sizes, but the scope and implementation may vary. Internal developer platforms and managed platform engineering services are emerging as options for startups and smaller organizations. Platform engineering is the evolution of software development and delivery. It is not a passing fad or a replacement for DevOps, but rather a cultural paradigm that brings together tools, techniques, and processes. Platform engineering aims to simplify and automate the development process, improve compliance gating, and provide internal developer portals for self-service. It also involves the use of generative AI to enhance operational productivity and enable proactive issue detection. While there is no one-size-fits-all approach to platform engineering, it is important for organizations to invest in platforms that align with their specific requirements and skill sets. Takeaways Platform engineering aims to improve developer productivity and reduce friction in the software development process. Adopting a product management mindset and prioritizing capabilities based on their value is crucial for successful platform engineering. Platform engineering can benefit organizations of all sizes, but the scope and implementation may vary. Internal developer platforms and managed platform engineering services are emerging as options for startups and smaller organizations. Platform engineering is the evolution of software development and delivery. It is not a passing fad or a replacement for DevOps, but rather a cultural paradigm that brings together tools, techniques, and processes. Platform engineering aims to simplify and automate the development process, improve compliance gating, and provide internal developer portals for self-service. Generative AI can be used to enhance operational productivity and enable proactive issue detection. There is no one-size-fits-all approach to platform engineering, and organizations should invest in platforms that align with their specific requirements and skill sets. Chapters 00:00 Introduction to Ajay Chankramath and ThoughtWorks 03:08 Defining Platform Engineering and its Importance 07:48 The Role of Product Management in Platform Engineering 10:21 The Genesis of Platform Engineering and the Importance of Value Modeling 13:22 Platform Engineering for Organizations of All Sizes 22:16 Breaking Down Platform Engineering into Five Planes 25:41 The Importance of Observability in Platform Engineering 29:19 The Role of Orchestrators in Platform Engineering 33:26 The Impact of Platform Engineering on Developers' Daily Work 35:56 The Importance of Compliance Gating 36:47 Internal Developer Portals 38:17 Abstraction with Terraform and Other Tools 49:04 The Potential of Generative AI 55:53 Coexistence of Self-Serve Portals and Conversational UIs 01:06:25 Platform Engineering as an Evolution of Software Development