Can you believe that a single one-star review cost a company my business? I was on the hunt for new bunk beds for our Airbnb, and just as I was about to make a purchase, I stumbled upon a negative review that made me question everything. In this eye-opening episode, we dive into the incredible power of online reviews and how they can make or break a business, whether you're a social seller or a business owner. We don't stop at just discussing the importance of reviews – we share actionable tips on how to start collecting and using them to your advantage. By leveraging reviews and testimonials, you can build trust with potential buyers and ultimately convert more sales. And don't worry, when those pesky negative reviews come your way, we've got you covered with advice on how to handle them and even turn them into a positive learning experience. Surprisingly, negative reviews can actually benefit your business or podcast in some cases. We'll share some hilarious one-star reviews of the Grand Canyon that are sure to leave you laughing, and discuss why a perfect five-star rating isn't always the most trusted. Plus, we'll reveal the astonishing number of positive reviews needed to counteract the damage of just one negative review. So go ahead, embrace the good, the bad, and the ugly of reviews, and remember: you can't please everyone, but you can learn and grow from the feedback. Here's a sneak peak of our bear lake cabin: VRBO https://www.vrbo.com/2092802?unitId=2657335 Airbnb https://www.airbnb.com/h/cambrycabin Here's the Bunk Beds I purchased https://amzn.to/3J56idY Try my favorite Collagen! Use discount code JENNYP at checkout to save up to 25% OFF ! https://lddy.no/zgjh Attention social media influencer, content creators, social sellers, I would LOVE to work with you! Click here to apply for the Yu Affiliate Program! http://yu.jennyleepeterson.com or http://www.beautifulyu.com Let's stay connected OFF social media! Text the word PODCAST to 385-220-8658 or click here and text PODCAST https://my.community.com/jennypeterson FOLLOW ME ON SOCIAL MEDIA: Follow me on Instagram here https://www.instagram.com/jenny_peterson/ Follow Yu on Instagram here https://www.instagram.com/beautifulyu.official/ Follow me on YouTube here https://www.youtube.com/channel/UCv6JDQ0Kt_Sjum7DcqRyk7Q Follow me on Facebook here https://www.facebook.com/jenny.peterson.549 My FB Business Page is BACK! https://www.facebook.com/jennypetersonstyle/ Follow me on TikTok here https://www.tiktok.com/@jennypeterson5