How Google Gets Hyperlocal Social Right
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Tiara Christian, Head of EMEA Social Media, PR at Google, joins the Social Pros Podcast to chat about how Google localizes content worldwide to stay super relevant. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud Upfluence Supermetrics Full Episode Details No one quite does "global" like Google. But how does such a mammoth in the online world stay relevant and targeted across different countries, languages, and cultures? Tiara Christian, Head of EMEA Social Media, PR at Google, explains just how Google pulls it off. In this episode of the Social Pros podcast, Tiara discusses how Google approaches local messaging to make content hyperlocal and relevant to all types of audiences. She takes us through what it’s like to work at Google, how collaboration across departments works, and how she manages working as a mighty team of one. Tiara also reveals details about how Google uses data to understand what users really care about and want to see. In This Episode: 5:56 – How Tiara balances local messaging with Google’s needs 8:11 – The strategies behind localizing content 9:50 – How Tiara coordinates with a huge company like Google 12:37 – Tiara takes us through one of her biggest campaigns at Milan Fashion Week 15:56 – How Google uses data to understand what people care about 19:35 – How Tiara operates as a mighty team of one 22:33 – One piece of advice for those agencies supporting big clients 24:31 – How Tiara balances content creation with social listening and engagement 27:03 – Advice on working with ambassadors 30:21 – Tiara explains what it’s like working for Google 35:30 – Tiara’s advice for those who want to engage with audiences outside the U.S. 38:16 – Tiara’s top tip for anyone looking to become a social pro 40:01 – Who Tiara would pick for a video call Resources Get the new State of Marketing report for free from Salesforce Download Upfluence’s Brand Influence Ranking Report Download the Social Media Metrics template from Supermetrics Visit SocialPros.com for more insights from your favorite social media marketers.
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