In this episode, we talk about how both of us are refocusing on execution. Here's the full topic list: Tyler is trying to focus everyone at LACRM on the top priorities including: Having the devOps team do a bit more normal software engineering work. Offering customer service people a chance to work on marketing and sales. He himself is starting to code again. Rick explains how LegUp Health is focused on execution and it seems to be working. Rick/JD hired a sales coach. Rick talks about what he learned from the book Amp It Up. Tyler poorly explains why LACRM is going to work on a feature that isn't the top priority. We talk a bit about how to optimize a support team Rick is starting to think about how he can contribute to marketing.