How do you stay calm when dealing with difficult people (2:17) The importance of setting limits and maintaining boundaries(6:00) How to take charge and steer the conversation in a different direction (8:17) Model the behavior you want to see(12:55) Self-care and self-compassion and how these help you deal better with difficult people (16:20) Resources:https://successunlocked.com/resources-page/ (Success Unlocked Resources Page) https://www.instagram.com/success.unlocked/ (Success Unlocked Instagram)