I had an incredible conversation with Chris Voss, a former FBI hostage negotiator, in this week's episode of Successful with ADHD. Chris shared so many valuable insights on communication, empathy, and understanding - topics that are very relevant for the ADHD community. Chris is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths around negotiation. Chris engages all groups with captivating stories, insights, and useful tips for business and everyday life. Chris has lectured on negotiation at business schools across the country and has been seen on ABC, CBS, CNN, and Fox News. Chris has also been featured in Forbes, Time, Fast Company, and Inc. Chris’s Keynotes are based on his book Never Split The Difference©. Episode Highlights: [01:06] – Starstruck by my guest Chris Voss and why his book means so much to me and my husband. [02:48] - Chris emphasizes the importance of listening and paying attention to more than just words in a conversation. [03:50] - Strategies Chris suggests for people with ADHD to improve focus when listening intently. [06:37] - How turning communication into a "game" can help capture wandering attention. [08:39] - The challenges of reading body language accurately via video calls compared to in-person interactions. [10:00] - Tips for maintaining engagement and energy on long video calls. [11:05] - Using the "mirroring" technique to bring attention back to key points you may have missed. [13:52] - Why some personalities may not enjoy being "mirrored" and prefer different approaches. [17:22] - The strategic use of apologies before interruptions or assertions. [19:10] - Why apologies shouldn't necessarily be seen as a sign of weakness. [20:10] - Whether communication tactics can be used effectively when both parties are aware of them. [21:33] - Chris explains prospect theory and loss aversion based on the work of Daniel Kahneman. [25:14] - The importance of empathy and appreciation when using the powerful tool of invoking loss. [26:34] - The benefits of handwriting over typing for memory retention and focus. [29:49] - Practicing mental hygiene to counter our innate negativity bias. [32:33] - Tuning into emotions rather than words when listening. [35:33] - Paying attention to the "emotional timeline" based on the type of feelings being expressed. [36:01] - Strategies for bridging disagreements by ensuring people feel truly heard. [40:03] - Thoughts on reducing conflict through understanding and empathy for all sides. [40:56] - Whether world peace can ever be achieved. [43:13] - The importance of making people feel heard in communication. Connect with Chris Voss: •Black Swan Ltd - Chris Voss's company website: www.blackswanltd.com •The Edge weekly email newsletter - get free negotiation tips from Chris •Never Split the Difference - Chris's bestselling book I loved diving into so many facets of communication and empathy with an expert like Chris. Let me know if you found this episode valuable by leaving a review! And don't forget to follow along on social media @coachingwithbrooke. See you next time! Are you a high-achieving adult who still struggles with the chaos of your ADHD, wants a hard reset to create structures and routines that stick, to ultimately build greater confidence? Check out our 12-week signature process, small group for adults with ADHD or suspected ADHD, 3C Activation, starting Feb 15th >> https://www.adhdatmybest.com/3c-activation-opt-in--e3f2e