Join us for our latest episode of Tales from the Trenches of Change Management, where we are joined today by Susanne Madsen. Susanne is a globally recognised leadership coach and mentor for project and change managers. She has partnered and founded the Project Leadership Institute, which runs leadership programs to help project managers become better leaders in the workplace. She is also an award-winning author of The Power of Project Leadership, which is now in its second edition, and has been described as "a must-read for everyone in the project world". Susanne is known for developing leadership development programs globally and has worked with many high-profile companies such as JP Morgan and Citigroup. We will be delving into Susanne’s in-depth experiences and gaining her insight into topics such as the differences between a project manager vs a project leader, the challenges of the pandemic, and the changes it has presented to us. Susanne and Nicola discuss practical skills for dealing with burnout and stress management, and how to proactively plan and collaborate with teams. They also explore the notion that leaders need to empower their teams by listening and collaborating, rather than just instructing. This podcast is a thoughtful one, which addresses emotional intelligence as being the cornerstone of project leaders, whilst interconnecting empathy and engagement towards others to get the very best from their teams. If you would like to find out more about today’s guest, head over to these resources: Susanne’s website: https://www.susannemadsen.co.uk/ The Power of Project Leadership: http://www.powerofprojectleadership.com/resources.html (where you will find a fantastic array of resources and be able to purchase The Power of Project Leadership book). Susanne’s Youtube: https://www.youtube.com/channel/UCPfV1WRlHMLyCm2HJxuPGVw  (full of videos and webinars by Susanne for more in-depth discussions). Susanne’s LinkedIn: https://www.linkedin.com/pub/susanne-madsen/2/431/113 The Project Leadership Institute: https://www.theprojectleadershipinstitute.com/ Other books available from Susanne Madsen: The Project Management Coaching Workbook (available from Amazon, and other alternative book stockists).