Episodes
The Talk Paint Podcast, hosts Gabe and Tyler Lori discuss the challenges businesses face in the evolving market landscape of 2024. They emphasize the importance of running lean operations, managing labor costs, and adapting to changes brought by events like COVID, the AI boom, and upcoming elections. The conversation highlights the emotional curve of marketing, detailing the journey from self-doubt to explosive growth. They stress the need for a solid marketing foundation and a methodical...
Published 08/08/24
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Understanding the 5 Levels of Paint Protection Film Shops
I'm going to talk about the different tiers of Paint Protection Film (PPF) shops. I breaks down the journey from a Level 0 shop just starting out to a Level 5 protective-only business, highlighting the challenges and growth opportunities at each...
Published 07/15/24
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How does trust function as a business asset? đ
I'm going to break down the link between consistent actions and strong customer relationships and how it works inside of your auto detailing and PPF business.
In this episode, I discuss practical ways to incorporate honesty in your business practices, methods for addressing customer disputes with integrity, and strategies for fostering accountability within your team.
đ Don't forget...
Published 06/29/24
Get ready to be inspired by Miguel Peralta's journey of turning Purple Flare Wraps into a $2.2 million a year powerhouse in Vegas! The biggest challenge of all being that Vegas is The Highest Caliber Location for customer service & client experience in the entire United States. Innovative marketing tactics to operational efficiency, this interview with Gabe from Detailing Growth covers it all on this episode of the Talkin' Paint Podcast! More at https://talkinpaint.com/
Purple Flare...
Published 05/03/24
In this episode of the Talking Paint podcast, host Gabe welcomes Joe Torbati, the founder of California-based OC Detailing, to discuss the evolution and insights of the auto detailing industry, particularly focusing on Tesla and paint protection film. Joe, a seasoned expert in vinyl wrap and auto film, shares his journey from starting OC Detailing in 2012, his approach to exceeding customer expectations, and the importance of learning from failures. The conversation delves into the...
Published 03/12/24
On todays episode of Talkin' Paint - Gabe hosts Robert Winters of Ceramic Pro Raleigh where they discuss Robert's moves in building a successful detailing business. Robert shares that he started alone, mobile detailing, and gradually expanded to owning a shop space and eventually being in a 4,000 square feet facility. He now looks forward to expanding to a bigger shop. Robert highlights how investing in a professional image and delivering an unmatched customer experience helped sell high-end...
Published 02/23/24
In this episode of the Talkin' Paint podcast, host Gabe Fletcher talks about the counterproductive habit of obsessing over competition in the detailing and paint protection industry. He emphasizes the importance of self-reflection, improving customer experience, and prioritizing internal growth over comparison with competitors. He illustrates the harmful effects of price undercutting and the necessity to value one's work appropriately. With a real-life example, Gabe demonstrates how shifting...
Published 01/26/24
Gabe wraps up season one of 'Talking Paint' by discussing the psychological and emotional aspects of a detailer's pursuit for perfection, referring to it as the 'detailer's dilemma'. He explores the harmful cycle of trying to achieve impossible standards, the stress it can impose leading to burnout, and the importance of maintaining healthy work-life balance. He introduces a framework, DETAIL, encouraging detailers to define their own boundaries, take breaks, care for their mental health,...
Published 12/25/23
In this episode of the 'Talking Paint Podcast', host Gabe from Detailing Growth has insightful discussions with Michael Abens, the owner of Urable, a top industry-related scheduling and invoicing CRM, and Jamie Werner, the renowned 'PPF professor' from Equip Academy.
Throughout the conversation, they share valuable insights about building a successful career in the automotive industry, the importance of hiring based on character, creating a safe environment for employees, and the transition...
Published 12/17/23
The Importance of Business Management Software in the Auto Detailing Industry: Interview with Erik Devash from TintWiz.
In this episode, Gabe from Detailing Growth converses with Erik Devash from TintWiz, a CRM business management software for the auto detailing, ceramic coating, window film, and paint protection film industry. Erik shares his journey, from starting in a window film industry to developing TintWiz. The conversation revolves around the concept of workflow management and the...
Published 12/10/23
In this episode of the Talkin Paint Podcast, Gabe from Detailing Growth discusses the importance of letting go and delegating tasks in order to achieve business scalability. Micromanagement is identified as a common challenge faced by shop owners and business owners in general. Gabe shares his own experiences and provides insights on how to effectively delegate tasks and create a system of standard operating procedures. The GROW framework is introduced as a method for guiding, relaying,...
Published 12/08/23
Gabe Fletcher from Detailing Growth discusses the often overlooked importance of Google reviews in driving business growth. He provides insights about how Google reviews build trust and authority, impact SEO favorably, and influence customer purchasing decisions.
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Published 11/27/23
SEMA 2023 Exclusive Interview with Justin Kolewe of Kolewe Customs
In this episode, Gabe from Detailing Growth and The Talkin' Paint Podcast catches up with Justin Kolewe at SEMA 2023. Justin shares his journey from graphic design to running Kolewe Customs, his Louisville-based vehicle wrap and paint protection business.
He grapples with operational inefficiencies and the challenges of balancing work and his personal life, particularly after the birth of his 17-month-old daughter.
The...
Published 11/13/23
In the latest episode of the Talkin' Paint Podcast, Gabe and Tyler shed light on the widespread issue of inadequate follow-up that shops deal with, discussing real experiences and offering insight into how businesses can improve. Tune in to hear their take on the imperative of robust customer service in sustaining and growing a business.
Listen on Spotify, Apple Podcasts, Amazon Music/Podcasts, Google Podcasts and more @ https://TalkinPaint.com
Published 09/07/23
In this episode of Detailing Growth, host Gabe dives deep into the world of marketing agencies, arming listeners with the knowledge to spot bad practices and make informed choices. From DM scams to 'Runaway Agencies,' Gabe discusses the red flags that should make you think twice before signing that contract. He explains how some agencies lure you in with big promises but set you up for a '30-day sandpit,' where your business remains stuck despite hefty investments.
But itâs not just about...
Published 09/05/23
Join Gabe Fletcher from Detailing Growth in episode seven of the Talking Paint podcast as he dives deep into the significance of a consistent social media presence for businesses. Discover why merely posting occasionally isn't enough and how a strategic approach can skyrocket your business. Gabe shares a transformative client story and offers insights on content cadence, the pitfalls of over-optimization, and the importance of engaging content. Don't miss out on these proven strategies and...
Published 08/24/23
Join Gabe from Detailing Growth as he dives into a crucial aspect of business growth: the phone conversation. Extracted from a valuable Zoom call with a client, this minicast sheds light on the pitfalls of merely quoting prices over the phone. Discover the art of asking the right questions, building rapport, and establishing trust with potential clients. As the client brings his wife on board to handle calls, Gabe emphasizes the importance of a consultative approach over a transactional one....
Published 08/23/23
In this episode, I'm talking about the customer value proposition and why it's so important for businesses to have a clear understanding of why their customers choose them over their competitors. If you're looking for tips on how to improve your business, then be sure to listen to this podcast episode!
â Join The Detailer To Business Owner group on Facebookâ
Visit my detailer and film installer apparel shop @ â https://havepolisherwilltravel.com/â
Visit our website at...
Published 08/09/23
Stop sucking with sales and focus more on relationships.
â Join The Detailer To Business Owner group on Facebookâ
Visit my detailer and film installer apparel shop @ â https://havepolisherwilltravel.com/â
Visit our website at â https://talkinpaint.com/â
Follow Me on â Instagramâ
Follow me on TikTok: â https://www.tiktok.com/@havepolisherwilltravelâ
Follow our shop on â Youtubeâ
Visit our shop website at â http://totaldetailingpa.com/
Published 04/22/23
Everything you do has an impact on your business including how you shape your business around your client experience.
Join The Detailer To Business Owner group on Facebook
Visit my detailer and film installer apparel shop @ https://havepolisherwilltravel.com/
Visit our website at https://talkinpaint.com/
Follow Me on Instagram
Follow me on TikTok: https://www.tiktok.com/@havepolisherwilltravel
Follow our shop on Youtube
Visit our shop website at http://totaldetailingpa.com/
Published 01/18/23
Getting started in PPF can be difficult - I am going to try and simplify this for you. It's not a complete road map, but you get the idea.
Join The Detailer To Business Owner group on Facebook
Visit my detailer and film installer apparel shop @ https://havepolisherwilltravel.com/shop/
Visit our website at https://talkinpaint.com/ My IG: Follow Me on InstagramFollow me on TikTok: https://www.tiktok.com/@havepolisherwilltravel Follow our shop on YoutubeVisit our shop website at...
Published 12/06/22
In this episode, I discuss why selling on price isn't something that you should be doing in your business.
Join The Detailer To Business Owner group on Facebook
Visit my detailer and film installer apparel shop @ https://havepolisherwilltravel.com/shop/
Visit our website at https://talkinpaint.com/ My IG: Follow Me on InstagramFollow me on TikTok: https://www.tiktok.com/@havepolisherwilltravel Follow our shop on YoutubeVisit our shop website at http://totaldetailingpa.com/
Published 11/09/22
In this episode, I discuss why having SOPs in your business is extremely important. SOPs are a way to safeguard yourself from bleeding labor costs, lost products, employee workman compensation claims, increasing profitability, and more.
Join The Detailer To Business Owner group on Facebook
Visit my detailer and film installer apparel shop @ https://havepolisherwilltravel.com/shop/
Visit our website at https://talkinpaint.com/
My IG: Follow Me on Instagram
Follow me on TikTok:...
Published 10/26/22
The Talkin' Paint Podcast is here to help business owners in the auto detailing and auto film space to upgrade their business and their mindset. You'll hear from industry professionals, content creators, executives and more.
Visit our website at https://talkinpaint.com/
Follow Me on Instagram
Join The Detailer To Business Owner group on Facebook
Follow our shop on Youtube
Visit our shop website at https://totaldetailingpa.com/
Published 10/20/22