Did you know that in 2020 on an incremental basis, more deposits went to private banks in India instead of Public Sector Banks for the first time in history? What is happening to the bad loan mess and NPAs that Indian banks have been forced to deal with by the RBI? Is the worst over? Forced by the rapid pace of technology, can India’s gigantic banking system rapidly evolve to meet the consumer demands? What’s stopping them? In this episode, we’re joined by Tamal Bandhopadhyay to get answers to all these questions and more. As a business journalist, Tamal has covered India’s banking sector for more than 2 decades. He’s published 6 books on the subject and is constantly speaking to the top bosses to get a lay of the land. Now, like Tamal we can’t get the ex-RBI heads or Aditya Puri on our podcast, so he’s really the best person to give a rundown on where India’s banking sector stands today. His latest book HDFC Bank 2.0: From Dawn to Digital has been nominated for the prestigious Gaja Capital Business Book Prize. And ̇we’re delighted that this episode was sponsored by Gaja Capital, one of India’s largest Private Equity firms. Tamal called his latest book ‘Pandemonium: The Great Indian Banking Tragedy’, but is that really so bad? We’ll leave it for you, the intelligent listener, to decide. Get on the email list at turnaround.substack.com