De-Escalation Curriculum with Drs. Beth Vukin and Madeline Rippstein
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Have you ever been in a tense encounter with patients or their caregivers? What are some techniques to de-escalate the situation? How are Drs. Vukin and Rippstein developing a curriculum to equip residents with the necessary skills for de-escalation? What was their needs assessment? How do you ask a good QI question?
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Check out Part 1 of this book discussion and interview with Mr. Tony Tsai, Director of Career and and Leadership Development at the University of Utah School of Medicine. He is the author of Solving for "Why": A Guide to Creating Meaning, Community, and Purpose in Your Higher Education...
Published 05/01/23
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