Erik Bermudez, Vice President of Strategic Partnerships for legal practice management software Filevine, visits the podcast to discuss the importance of having an internal champion to drive software adoption within an organization, as well as ongoing training and metrics tracking to ensure the software is being used effectively. Erik also emphasizes that successful implementation of new technology requires top management’s understanding of the problem and pain points that the software is solving. Without buy in from the top, the odds are stacked against successful adoption.