Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when...
Published 05/28/24
We tend to celebrate leaders for their dramatic words and actions in times of crisis — but we often overlook truly great leaders who avoid the crisis to begin with. Historian Martin Gutmann challenges us to rethink what effective leadership actually looks like, drawing on lessons from the famed...
Published 05/24/24