It’s Round 2 in this latest episode of the Agile Coach, as Vivek Khattri once again welcomes Michelle Pauk, the Director for Agile Coaching and Kaizen Facilitation at Pfizer. Michelle will be sharing her views on resistance to change and how it affects Agile Transformation, her views on maintaining psychological safety, and the SCARF Model. HIGHLIGHTS Resistance to change in leadership and teams Michelle on Psychological Safety The More Humane Way of Applying Agile Giving a good experience to your Agile team The SCARF Model QUOTES Michelle: “The studies that come out about Agile transformation and resistance to change are cited as one of the main reasons why Agile transformation isn't successful.” Michelle: “I see my role as a change agent is to help people navigate through that process in a way that is humane and gentle and respectful of their choice throughout the entire process.” Michelle: “There are many people who are just told you are going to be part of a scrum team, or you're, we're going Agile, buckle up, buttercup, and they, you know, and they're just, they're along for the ride, but they may not be really into it.” Michelle: “SCARF is an acronym that stands for Status, Certainty, Autonomy, Relatedness, and Fairness.” Learn more about Michelle in the link below: LinkedIn Profile: https://www.linkedin.com/in/michelle-pauk-82a88316/ Learn more about our host with the link below: Vivek Khattri: https://www.linkedin.com/in/vivekkhattri/ If you enjoy The Agile Coach and are interested in learning more, you can check us out at the link below: LinkedIn: https://www.linkedin.com/company/the-agile-coach-llc