There’s a misconception that the tech world is not a place for emotions, but Sagar Satyal completely disagrees. For Sagar, emotional intelligence is a key factor in communication and is very very vital. Join Vivek as he welcomes Sagar, and they will be talking about the ins and outs of emotional intelligence factoring in the NVC framework, only here in the latest episode of The Agile Coach. HIGHLIGHTS Introducing Sagar Satyal Importance of psychological safety Empathy and Invulnerability What is self-awareness vs. self-deception The Jackal vs. the Giraffe The language to use in NVC Sagar's final thoughts QUOTES How Sagar sees organizations strive to innovate: “The way I see it, having worked with individuals and teams in organizations, obviously, they want to innovate. They want to stay relevant. I think that's the fundamental thing because it's an ever-changing world.” Sagar’s opinion on teamwork: “I think teamwork and collaboration are very important, I don't think it's just a matter of individuals performing in silos and then moving up, and then that turning out to be a great creative process, I don't think it works that way.” What Sagar thinks about empathy: “I think it requires vulnerability to be empathetic because I have a lot of things to say to you, but I also keep that in mind that just like me, you also have your own needs, objectives, and challenges when you show up at work.” Sagar on emotional intelligence in leadership: “Ultimately, it trickles down to emotional intelligence. It's about being able to recognize emotions, understand emotions in yourself, understand emotions in the other person, and acknowledging these emotions that are at play.” Sagar on actions and consequences: “A lot of times we lack emotional intelligence because we don't see the consequences of our actions. We don't see the long-term ramifications of our actions right.” Get to know Sagar and what she’s up to: About Sagar About My Emotions Matter My Emotions Matter Website Connect with Vivek and find out more about what he’s up to: About Vivek About The Agile Coach Agile Coach Website If you enjoy The Agile Coach and are interested in learning more, you can check us out at the link below: LinkedIn: https://www.linkedin.com/company/the-agile-coach-llc