Increasingly seen as a crucial discipline in effective healthcare, risk management can mean different things to different people, but one common theme is that it can help create a “safe environment” for patients. Jacque Mitchell, RN, a risk manager at Sentara Norfolk General Hospital in Norfolk, VA, and past president of the American Society for Healthcare Risk Management, and Salim Kai, CBET, a clinical safety specialist at the University of Michigan Health System in Ann Arbor, talk about what healthcare facilities should be doing to ensure all of their employees think like risk managers Produced By: AAMI and Healthcare Tech Talk