Episodes
Published 09/26/24
In this episode, Kirsty chats to Abi Hough from UU3. Listen now and learn:· Why building a community is essential for every brand· How community insights can influence your CRO strategies· How CRO impacts the customer journey from start to finish· The Importance of finding your unique niche within CRO
Published 09/26/24
This episode explores conversion from a fresh and creative perspective. We chat with conversion copywriting expert Eden Bidani, who shares valuable insights and tips on crafting content that boosts conversions.Listen to learn:Why speaking to customers is the most important part of every projectWhy copy is on a democratization journeyWhy AI will always make your copywriting averageThe psychology behind great conversion copywriting
Published 09/06/24
In this episode, Kirsty Dawe is joined by Natalie Thomas, Director of Strategy at The Good. They discuss why digital experience optimization is the new CRO and why every part of the journey is equally important. Plus how to understand what conversion rates are in your control and what aren't, and why it's important to compare practices with other brands.
Published 07/26/24
Kirsty and Jon Clarke from leading marketing agency, Transmission, discuss the need to shift from traditional Account Based Marketing into a more focused Account Based Experience strategy.In this episode you'll learn:The need to shift from traditional ABM into a focussed ABX strategy. Why we need to focus on the complete customer journey and experience to drive revenue for our organizations. What is at stake for businesses that don’t invest in personalizationHow to reach the utopian...
Published 06/26/24
Kirsty and CRO expert Patricia Behre discuss how to create a matrixed CRO strategy to support multiple divisions within your business and the skills B2B marketers need to embark on their CRO journey.
Published 05/23/24
Kirsty Dawe was joined by Haley Carpenter, founder of CRO agency Chirpy. They discuss which research methods are a must in B2B and why using and measuring the right metrics will shape your success.
Published 04/24/24
Kirsty Dawe was joined by Ginny Forshaw to talk about why SEO and CRO should work side by side. Offering technical advice to help prepare for a successful CRO strategy.
Published 03/20/24
Kirsty Dawe was joined by Daniel Jones to talk about how you can start your CRO journey, and how to get buy-in from your board team. 
Published 02/26/24
Kirsty Dawe is joined by Ben Labay, CEO at CRO agency Speero. They talk about the importance of a customer-centric experimentation strategy and how you can build it into your business culture no matter the size of your business.
Published 01/24/24
Kirsty Dawe is joined by Louis Halton Davies the PPC and CRO expert joins us to talk about how CRO can elevate your PPC strategy, how you can use GA to close the gaps in your data, and why building trust between a brand and a buyer starts from their experience on your site. 
Published 12/06/23
In this episode, Mia Rodgers, from Acumatica, discusses the power of using the right language across your website, how to drive a culture of experimentation, how to nail your value proposition, and she also shares some quick wins so you can get started on your own journey. 
Published 08/23/23
Kirsty was joined by Jon Busby from award-winning agency Twogether, discussing how the B2B online journey has changed over the last few years, the role personalization and ABM play in converting more, and the impact creative teams working together with AI has on conversion.
Published 07/04/23
In this week's episode, Kirsty was joined by Richard Robinson from Similarweb to discuss the maturity gap between B2B and B2C and how both sides are tackling Conversion Rate Optimization differently (and what B2B marketers need to be doing to catch up to our B2C counterparts!) Touching on the hottest new tech with AI and ChatGPT and how we should be using it to accelerate our CRO campaigns.
Published 06/14/23
Kirsty was joined by Nick Mason, CEO and Founder of Turtl to discuss how behavioral psychology can drive engagement, conversion rate optimization strategies, intrinsic vs extrinsic motivation in B2B, and how Turtl and Webeo will be leveraging AI in the near future. 
Published 06/02/23
In this episode Kirsty was joined by Richard Robinson from SimilarWeb to discuss how Conversion Rate Optimization is helping B2B marketers build smarter marketing strategies. They talk about CRO as a long game with many incremental changes to ensure maximized results and conversion uplift.
Published 04/18/23
In this episode Kirsty was joined by Richard Thomas from Stryker to discuss how to use the data already at your fingertips to start your B2B CRO journey and the positive impact it has on the buyer journey. They also touch on the main differences between B2C and B2B and how B2B needs to take a leaf out of the B2C book to convert more onsite leads.
Published 03/28/23
In this episode, Kirsty was joined by Regpacks Samantha Avneri to discuss how personalization drives conversion in B2B. Kirsty and Samantha specifically talk about behavioral personalization and how this can really accelerate the B2B buyer journey.
Published 03/15/23
In our second episode, Kirsty continues the conversation with Conversion Rate Optimization expert Phil Cave. Kirsty and Phil discuss where you should start your B2B CRO programme and what insights you should unpick to get your business on the path to success.
Published 03/01/23
In our first episode, Kirsty speaks to Conversion Rate Optimization expert Phil Cave. Phil has over 20 years of marketing experience and has been helping businesses improve their on-site conversion since 2006. Kirsty and Phil discuss the importance of AB testing, data-driven decision-making, and how to optimize your B2B website to be as good as your best salesman.
Published 02/13/23