What's on the Bark Side this week?In this episode, Dr. Ivan Zak and Dr. Gerardo Poli discuss essential business skills for veterinarians, focusing on client relationships. The conversation delves into the importance of client retention and the challenges of maintaining loyalty in veterinary practices. They share strategies for effective communication and addressing clients' concerns, especially when presenting treatment plans, and financial estimates. Helpful links: Our LinkedIn Page Dr. Gerardo Poli on LinkedIn Dr. Ivan Zak on LinkedIn