Relebogile Mabotja speaks to Wendy Knowler about a Midrand franchised restaurant automatically adding a 10% service fee to all bills more than R500. What are diners’ rights and what does head office think about  it? and Wendy looks into a bungled cell phone contract case which led to a woman being held liable for a R31,000 debt. See omnystudio.com/listener for privacy information.