In this thought-provoking podcast interview, we delve into the inspiring journey of an exceptional Black woman who has shattered glass ceilings and made significant strides as a healthcare administrator.  Meet Nicole Prom, a dynamic and accomplished executive director of a leading Continuing Care Retirement Community (CCRC), armed with an impressive background in human resources (HR). Join us as we explore her experiences, insights, and the invaluable lessons she has learned throughout her remarkable career. Through her stories and insights, listeners gain a deeper understanding of the challenges and triumphs that come with leading a Continuing Care Retirement Community and driving positive change in this sector. With her rich background in HR, Nicole delves into the importance of cultivating a positive and inclusive workplace culture. She discusses her strategies for fostering a supportive environment for both employees and clients, ultimately driving excellence and quality care for those she calls “God’s precious people” (the elderly).