Jeni Britton Bauer built Jeni’s Splendid Ice Creams up from a single storefront in Columbus, Ohio, to a national brand. The ice cream icon’s path to dessert royalty was sometimes a rocky road, and she’s learned big time business lessons along the way from failures, from crises, and from… “The Lord of the Rings”? Plus, the (real!) power of a pat on the back — and maybe you’ve heard of love languages, but how can “stress languages” help inform your relationships? What’s your stress language? Send an email to [email protected]. See omnystudio.com/listener for privacy information.