E185 – Empathy in Frontline Workers
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Description
A bad experience with a repair person leads Dave and Mat down a rabbit hole of empathy, protecting employees and much more.
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Published 08/28/21
We want to thank all that have supported us through 200 episodes!
Published 08/28/21
After 198 episodes over the past 4 years we thought we should do something of a roundup on what we have learned about having guests, sound, tools, format, style, and also a few things that we would have done differently.
Published 08/22/21
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