This week, The Buzz presents a session from ACT-IAC's 2024 Digital Transformation Summit.  This panel of fedtech experts discusses the progress they have made in their respective agencies to leverage digital transformation to enhance the citizen experience,  focusing on policy and process impediments that can derail progress and how to overcome them.  Panelists: Andrea Fletcher -  Chief Digital Strategy Officer, Centers for Medicare and Medicaid ServicesRaymond Holder - .VP of Digital Growth, MaximusBeth Martin - Digital Services Expert, OPMRaj Iyer (Moderator) - Global Head of Public Sector, ServiceNowSubscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org. Learn more about membership at https://www.actiac.org/join. Donate to ACT-IAC at https://actiac.org/donate. Intro/Outro Music: Focal Point/Young Community Courtesy of Epidemic Sound