In this episode, solo host Natasha talks all about systems and processes. No, not in the boring way that makes you yawn and want to hide under your duvet, but in a fresh and fun way, which will inspire you to tidy up your  processes and elevate your business success. Natasha helps you to break down your step by step processes from enquiry to booking and beyond, to see what's not working for you, what is working for you and what more you could be doing. With your business processes making up the backbone of your celebrant business, this is a must-listen-to episode. Enjoy! In this episode, we do touch on software systems and as always our big recommendation is 17hats. Boy, do we love it. And we know you would too! If you use this link, you'll get a 50% saving! Win-win.