In this episode, Dr Paul Manktelow shares his thoughts on a recent special event - being in post as Director of Veterinary Services at Blue Cross for a whole year already! When this popped up on his timeline, Paul received lots of congratulations and many enquiries with that burning question ‘how’s it going?” So there are no guests in the podcast this time around. Instead, settle in for a solo episode as Dr Paul shares his thoughts, insights and experiences about his first year at Blue Cross. In his personal celebration of a whole year at Blue Cross, Dr Paul highlights: How the pandemic, cost of living crisis and war in Ukraine have continued to have an impact on his new role at Blue Cross. That recognising people as the heart of the organisation is at the heart of his leadership - and he shares the importance of this when it comes to planning. Why ‘back to the floor’ days are his most recommended way for leaders to learn about all aspects of their organisation - and the teams that work inside them. Why getting people to ‘stay in their lanes’ is one of Paul’s favourite phrases and how it’s been a real focus in his first year. How focusing on wellbeing in the veterinary industry is having a positive impact on recruitment and retention at Blue Cross. Dr Paul also reveals what’s been achieved in this first year, what’s currently in development and exciting information about what’s coming next. Whether your interest in Dr Paul is as a pet professional, a pet owner or a pet lover, to stay updated with new podcasts, please SUBSCRIBE and visit https://theconsultroom.co.uk