Description
President Biden gave a speech on junk fees recently so Brett and Dave carved up the portions specific to the travel industry and discussed what is true, what stretches the truth, and what might be junky in this less-than-amazing speech.
Transcript of the speech
Video of the speech
“Enhancing Transparency of Airline Ancillary Service Fees “
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We're back! DOT recently announced some new rules for airlines intended to benefit consumers. What are these rules? When are these rules? What do they mean for you? All that and more, on this episode of Cranky Talk!
Source links:
Rules regarding refunds
Rules regarding junk fees
New regulations...
Published 05/02/24
Southwest has done something unique, bringing its Network Planning group -- the people who decide when and where to fly -- under the Chief Operating Officer instead of the Chief Commercial Officer. I spoke with Adam Decaire to learn more about the decision and see how it's going.
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