In our latest episode, we sat down with Dr. Neil Spenceley, pediatric intensivist and Safety expert. Listen as Dr. Spenceley unpacks safety and proposes a shift from a binary safety approach (safety 1 and safety 2) to resilient engineering and system performance. Dr. Neil emphasizes the holistic view encompassing efficiency, efficacy, safety, and staff well-being. Drawing from incidents like Three Mile Island, he emphasizes the role of human factors in identifying and resolving issues, understanding work as work is done and the importance of understanding frontline work realities to bridge gaps between protocols and real-world scenarios, advocating for system redesign to reduce complexity. We hope you enjoy this episode!