Special Encore Presentation: Ultimate Makeover: Field Service Reps into Customer Ambassadors
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The buzz: Field service.
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The buzz: Their way. CEOs worldwide have identified customer transformation among their top three initiatives. Why? The customer experience is suffering. Mobile and e-commerce have morphed customer engagement.
Published 03/18/15
The buzz: Their way. CEOs worldwide have identified customer transformation among their top three initiatives. Why? The customer experience is suffering. Mobile and e-commerce have morphed customer engagement. We as customers now expect to be able to buy products and services with the same ease...
Published 03/18/15