From parallel reality and hyper-personalisation, to mind control and keyboard-less agents. In this podcast, Alan Linter and James Brooks, Capita’s innovation experts, reveal some of the most interesting new developments, and make a few predictions on where the biggest impacts on customer...
Published 02/07/20
Collections is a complex subject. This podcast shares thoughts on what the collections industry looks like today, how debt prevention is becoming a necessity and what are the essentials in getting it right for both our clients and customers.
Published 11/05/19