“*update on 4/19/18- I received a receipt email from the purchase of the DVDs to which I responded. I heard back from Sean and he addressed my issues below. He kindly gave me a refund, made sure I had access to the content and is addressing the problems with the DVDs. I’m very happy with his response and am glad to say it’s not a scam business. I’m not sure what happened but I think you can order with confidence. *
This review isn’t for the podcast, in fact I was so interested in what Sean was saying that I shelled out and bought the DVD set. What a disappointment! The second DVD doesn’t work in any of my devices and I have been calling and emailing about the issue for the last 3 weeks with absolutely no response from the company. I cannot believe the horrible customer service. Occasionally I do speak to someone on the phone but they have admitted it is a message forwarding service and can do nothing more than send along my contact information. I assumed it was a small business and tried to be patient but I think three weeks without hearing a word is unacceptable. Listen to the podcast, but DO NOT buy the DVD and risk the crappy customer service!”
bebezel via Apple Podcasts ·
United States of America ·
04/20/18